1. Introduction
Welcome to abjili. These Terms and Conditions ("Terms") govern the relationship between you ("the Player") and abjili ("the Platform", "we", "us", "our") in connection with your use of the abjili website at abjili.best and all related services, including but not limited to online casino games, sports betting, card games, and the VIP Club loyalty programme.
By creating an account, making a deposit, or placing any bet on abjili, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the platform.
abjili operates under a licence issued by the Philippine Amusement and Gaming Corporation (PAGCOR). Our operations are conducted in compliance with applicable Philippine law, including the Republic Act No. 9487 (PAGCOR Charter) and relevant data privacy legislation.
2. Eligibility
2.1 Age Requirement
You must be at least 21 years of age to register and use abjili. This is a strict requirement under Philippine gaming regulations. abjili reserves the right to request proof of age at any time. If you are found to be under 21, your account will be immediately closed and any balance forfeited.
2.2 Geographic Restriction
abjili is operated under a PAGCOR licence and is intended for players physically located in the Philippines. Access from jurisdictions where online gambling is prohibited is not permitted. Players who access abjili while outside the Philippines do so at their own risk and may be subject to account suspension.
2.3 One Account Per Person
Each player is permitted to hold only one active abjili account. Duplicate accounts are prohibited. If multiple accounts are discovered under the same individual, abjili reserves the right to close all duplicate accounts and permanently terminate the primary account, with any balance forfeited.
2.4 Prohibited Persons
- Employees, contractors, and immediate family members of abjili and its affiliated companies
- Persons who have been self-excluded or excluded by abjili
- Persons listed on PAGCOR's exclusion registry
- Persons acting as agents for third parties when placing bets
3. Your abjili Account
3.1 Registration
To create an account, you must provide accurate and complete personal information including your full legal name, date of birth, valid mobile number, and a secure password. You are responsible for maintaining the accuracy of this information and for updating it if it changes.
3.2 Account Security
You are solely responsible for maintaining the confidentiality of your login credentials. abjili will never ask for your password via live chat, email, or phone. Any activity conducted through your account is your responsibility. If you suspect unauthorised access, notify our support team immediately by emailing support@abjili.best.
3.3 Account Verification (KYC)
abjili may request identity verification documents at any time — particularly before processing withdrawal requests above ₱10,000 or in response to unusual account activity. Acceptable documents include a government-issued ID (e.g., PhilSys ID, passport, driver's licence, SSS or GSIS ID). Failure to complete verification within a reasonable time may result in account suspension.
3.4 Inactive Accounts
An account is considered inactive if no login activity has occurred for 12 consecutive months. abjili may charge a monthly account maintenance fee on inactive accounts after this period. Players will be notified before any fees are applied. Any remaining balance after deduction of applicable fees will be held for a period compliant with applicable law.
4. Deposits
4.1 Accepted Payment Methods
abjili accepts deposits via GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank online banking, and Visa/Mastercard debit or credit cards. All transactions are in Philippine Pesos (₱).
4.2 Deposit Limits
The minimum deposit amount is ₱100. There is no universal maximum deposit limit, though abjili may apply limits to specific payment channels or accounts at its discretion. Players may also set personal deposit limits via the Responsible Gaming tools in their account settings.
4.3 Processing Time
GCash and Maya deposits are processed instantly. Bank transfer deposits via InstaPay may take up to 30 minutes. Delays caused by third-party payment processors are outside abjili's control. abjili will not be liable for losses caused by payment processing delays outside its reasonable control.
5. Withdrawals
5.1 Withdrawal Requirements
The minimum withdrawal amount is ₱200. To process a withdrawal, your account must be fully verified (KYC complete). Withdrawals will be processed to the same channel used for deposit where technically possible.
5.2 Processing Time
Standard withdrawal requests are processed within 24 hours on business days. GCash and Maya withdrawals typically arrive same-day for verified accounts. VIP Club members at Silver tier and above receive priority withdrawal processing. Bank transfer withdrawals may take up to 3 business days depending on the receiving institution.
5.3 Withdrawal Conditions
- Active bonus funds that have not met wagering requirements cannot be withdrawn
- abjili may request additional verification for withdrawal requests above ₱50,000
- Withdrawals to payment methods not previously used for deposit may require additional verification
- abjili reserves the right to delay withdrawal processing pending the outcome of fraud or integrity investigations
5.4 Withdrawal Fees
abjili does not charge fees on standard withdrawals. Fees charged by third-party payment processors are outside our control and will be deducted from the withdrawal amount where applicable. Players will be informed of any such fees before confirming a withdrawal request.
6. Bonuses and Promotions
6.1 General Bonus Terms
All bonuses, free bets, cashback, and loyalty rewards offered by abjili are subject to specific terms and wagering requirements published on the relevant promotion page. Where these Terms and promotion-specific terms conflict, the promotion-specific terms apply to that promotion.
6.2 Wagering Requirements
Most deposit bonuses carry a wagering requirement — the amount you must wager before the bonus can be converted to withdrawable cash. The specific wagering multiplier (e.g., 20x, 30x) is stated on each promotion. Wagering requirements must be met within the stated validity period or the bonus will expire and be removed from your account.
6.3 Game Contributions
Different games contribute at different rates toward wagering requirements. Slots typically contribute 100%, while table games like Baccarat and Pusoy may contribute at a lower rate (e.g., 10–20%). The contribution rates for each game type are specified in each promotion's full terms.
6.4 Bonus Abuse
abjili has systems in place to detect bonus abuse, including but not limited to: using multiple accounts to claim the same bonus, placing low-risk bets specifically to meet wagering requirements, and coordinating with other players to exploit promotions. Accounts found engaging in bonus abuse will be suspended and balances may be forfeited.
7. Betting Rules
7.1 Sports Betting
All sports bets placed on abjili are subject to the specific rules for the relevant sport and bet type, published in the Sports Betting Rules section of the platform. By placing a bet, you confirm that you understand and accept the applicable rules for that market.
7.2 Minimum and Maximum Stakes
Minimum bet amounts vary by product — typically ₱50 for sports betting and ₱20 for card games. Maximum bet limits vary by market and event and are displayed at the point of bet placement. abjili reserves the right to adjust maximum limits without prior notice, particularly in response to significant market movements or integrity concerns.
7.3 Void and Settled Bets
Bets may be voided in the following circumstances: events not taking place as scheduled, technical errors in odds, obvious pricing errors, or events settled based on fraudulent or manipulated outcomes. Void bets are returned at the original stake. Once a bet has been confirmed and the event has started, bets cannot be cancelled by the player except where a cash-out option is explicitly available.
7.4 Obvious Errors
abjili reserves the right to void any bet placed at odds that were clearly erroneous — for example, odds that were mispriced due to a technical fault. In such cases, stakes will be returned in full. abjili will not be liable for any losses or claims arising from reliance on erroneous odds.
7.5 Card Game Rules
Rules for Pusoy, Tong-its, Lucky 9, and other card games are published in each game's help section. All card games use certified random number generation (RNG) technology audited by an independent third party. RNG certification is available upon request to verified account holders.
8. Fair Play and Prohibited Conduct
abjili is committed to maintaining a fair and secure gaming environment for all players. The following conduct is strictly prohibited:
- Using automated software, bots, or scripts to interact with the platform or place bets
- Collusion with other players to gain an unfair advantage in any game
- Attempting to exploit software vulnerabilities, bugs, or technical errors
- Using VPNs or other means to circumvent geographic restrictions or verification processes
- Match-fixing, arbitrage betting, or placing bets on events with insider knowledge
- Conducting transactions on behalf of or for the benefit of a third party
- Providing false identification or misrepresenting your identity at any point
Violation of these rules may result in immediate account suspension, permanent ban, forfeiture of balance, and referral to relevant authorities where applicable. abjili cooperates fully with PAGCOR and Philippine law enforcement agencies in investigations of fraudulent activity.
9. Responsible Gaming
abjili takes its obligation to promote responsible gaming seriously. We believe that gambling should be a form of entertainment — not a way to make money or escape financial or personal difficulties.
9.1 Player Tools
The following tools are available to all registered players via the Account Settings section:
- Deposit Limits: Set daily, weekly, or monthly deposit caps
- Session Time Reminders: Set time alerts during active gaming sessions
- Cooling-Off Period: Temporarily pause your account for 24 hours to 30 days
- Self-Exclusion: Permanently close your account and be excluded from re-registering
9.2 Under-Age Gambling Prevention
abjili enforces a strict 21+ policy. We use identity verification and monitoring to detect and prevent under-age gambling. Players with minor children at home are encouraged to use parental control software to restrict access to gambling websites on shared devices.
For support, you can contact our Responsible Gaming team at support@abjili.best or visit the Responsible Gaming page for more resources.
10. Privacy and Data Protection
abjili processes your personal data in compliance with Republic Act No. 10173 (Philippine Data Privacy Act of 2012) and its implementing rules. By creating an account, you consent to the collection, processing, and storage of your personal data as described in our Privacy Policy.
Personal data collected includes: name, date of birth, contact details, government ID numbers, payment information, transaction history, and gameplay data. This data is used for account management, identity verification, regulatory compliance, fraud prevention, and service improvement.
abjili does not sell personal data to third parties. Data is shared only with payment processors, KYC verification providers, and regulatory bodies as required by law. All data transfers use industry-standard encryption protocols.
11. Limitation of Liability
abjili provides the platform on an "as is" basis. While we make every reasonable effort to ensure the platform is available and functioning correctly, we do not guarantee uninterrupted access or freedom from technical errors.
To the maximum extent permitted under Philippine law, abjili shall not be liable for:
- Loss of winnings due to technical faults, disconnections, or force majeure events
- Losses arising from your reliance on information provided on the platform, including odds and game statistics
- Actions taken by third-party payment processors outside abjili's reasonable control
- Indirect, consequential, or incidental damages of any kind arising from use of the platform
12. Account Termination
12.1 Termination by Player
You may close your account at any time by contacting our support team at support@abjili.best. Before closure, any pending bets will be settled according to normal rules and any remaining balance (after deduction of outstanding bonuses subject to wagering requirements) will be returned to you via your registered payment method.
12.2 Termination by abjili
abjili reserves the right to suspend or permanently terminate any account at its discretion, including in circumstances where: Terms and Conditions have been violated, fraudulent or suspicious activity has been detected, a player has self-excluded or been excluded under PAGCOR regulations, or a player has breached the eligibility requirements.
In cases of termination for Terms violation, abjili reserves the right to forfeit the account balance. In other cases, remaining balances will be returned via the player's registered payment method after completion of any required verification.
13. Changes to These Terms
abjili reserves the right to update or modify these Terms at any time. When significant changes are made, registered players will be notified via their registered email address or via an in-platform notification at least 7 days before the changes take effect.
Your continued use of the platform after the effective date of updated Terms constitutes acceptance of the new Terms. If you disagree with updated Terms, you should close your account before the effective date.
14. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising in connection with these Terms or your use of abjili shall be subject to the exclusive jurisdiction of the appropriate Philippine courts and PAGCOR dispute resolution procedures.
Before initiating formal legal proceedings, players are encouraged to attempt to resolve disputes through abjili's internal complaint process. Complaints can be submitted via email to support@abjili.best. abjili will acknowledge all formal complaints within 48 hours and aim to resolve them within 14 business days.
15. Contact Us
If you have questions about these Terms, or need to report a concern, you can reach abjili through the following channels:
- Email: support@abjili.best
- Live Chat: Available 24/7 via the chat icon on the abjili platform
- Response Time: General inquiries within 24 hours; account issues within 48 hours
For responsible gaming concerns, legal requests, or regulatory matters, please include the relevant subject line in your email to ensure your message reaches the appropriate team.