1. Introduction
abjili ("we", "us", "our") operates the online gaming platform available at abjili.best. As a platform serving Filipino players, we are committed to handling your personal information with respect, transparency, and in full compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations.
This Privacy Policy applies to all personal data collected through the abjili website, mobile browser interface, and any communications you have with our team — whether through live chat, email, or other channels. By creating an account on abjili, you acknowledge that you have read and understood this policy.
If you have questions about how abjili handles your data, or if you wish to exercise any of your rights under the DPA, you can contact our Data Protection Officer (DPO) at any time using the details in Section 15 of this policy.
2. Data Controller
For the purposes of the Philippine Data Privacy Act, the data controller responsible for your personal data is:
- Platform Name: abjili
- Website: abjili.best
- Regulatory Authority: Philippine Amusement and Gaming Corporation (PAGCOR)
- Contact Email: support@abjili.best
- Data Protection Officer: dpo@abjili.best
abjili is the entity that determines the purposes and means of processing your personal data. Our operations are conducted in accordance with PAGCOR licensing requirements and applicable Philippine data protection legislation.
3. Personal Data We Collect
The personal data abjili collects falls into the following categories:
| Category | Examples | Required? |
|---|---|---|
| Identity | Full name, date of birth, government ID number, photograph | Required for KYC |
| Contact | Mobile number, email address | Required |
| Financial | GCash/Maya account reference, bank account details, transaction history | Required |
| Technical | IP address, device type, browser, operating system, session duration | Automatic |
| Gameplay | Games played, bets placed, winnings, betting history | Automatic |
| Communications | Live chat transcripts, support emails, survey responses | When applicable |
| Preferences | Notification settings, game preferences, deposit limits you've set | Player-controlled |
3.1 Sensitive Personal Information
As required by PAGCOR Know Your Customer (KYC) regulations, abjili collects certain sensitive personal information including government-issued ID data and financial account details. This information is handled with additional security controls and is accessed only by authorised personnel on a need-to-know basis.
4. How We Collect Your Data
4.1 Directly from You
Most of the personal data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a survey or promotion.
4.2 Automatically
When you use the abjili platform, our systems automatically collect technical data including your IP address, device information, browser type, session data, and gameplay activity. This collection is standard practice for any online platform and is essential to platform security, fraud prevention, and responsible gaming monitoring.
4.3 From Third Parties
We receive limited data from third-party service providers as part of our operations:
- Payment processors (e.g., GCash, Maya, bank partners) confirm transaction status and reference numbers
- KYC verification providers confirm identity document authenticity
- Fraud prevention services flag suspicious account patterns
We do not purchase personal data from data brokers or marketing lists.
5. How abjili Uses Your Personal Data
abjili uses the personal data it collects for the following specific purposes:
5.1 Account Management
Creating and maintaining your player account, processing logins and session management, and communicating important account-related updates (e.g., security alerts, policy changes, withdrawal confirmations).
5.2 Transaction Processing
Processing your deposits and withdrawal requests via GCash, Maya, bank transfers, and other accepted payment channels. Verifying that payment instructions match the account holder's verified identity.
5.3 Identity Verification and KYC Compliance
PAGCOR regulations require abjili to verify the identity of players — particularly before processing significant withdrawal amounts. KYC verification uses your submitted ID documents to confirm your identity and ensure compliance with anti-money laundering (AML) obligations.
5.4 Fraud Prevention and Security
Monitoring account activity for patterns consistent with fraud, account takeover, bonus abuse, money laundering, or match-fixing. Automatic and manual reviews help protect both abjili and its legitimate players from bad actors.
5.5 Responsible Gaming
Your gameplay data is used to monitor for patterns that may indicate problem gambling behaviour, to apply deposit limits or session restrictions you've set, and to trigger interventions where required under responsible gaming obligations.
5.6 Platform Improvement
Aggregated and anonymised gameplay and usage data is used to improve the abjili platform — identifying popular features, fixing bugs, optimising performance, and developing new products suited to Filipino players.
5.7 Marketing Communications
With your explicit consent, abjili may send you promotional offers, bonus notifications, and updates about new games or features via email or SMS. You can unsubscribe at any time through your account settings or by contacting support.
6. Legal Basis for Processing
Under the Philippine Data Privacy Act, abjili processes personal data based on the following lawful grounds:
- Contractual necessity: Processing required to fulfill the account and gaming services you've signed up for
- Legal obligation: KYC, AML compliance, and PAGCOR regulatory reporting requirements
- Legitimate interest: Fraud detection, security monitoring, and platform improvement, balanced against your privacy rights
- Consent: Marketing communications and optional data processing activities, where you've explicitly opted in
8. International Data Transfers
abjili primarily processes and stores player data within the Philippines. In limited cases — for example, where a technical service provider operates infrastructure outside the country — data may be transferred internationally.
Any international transfer of personal data is carried out only where appropriate safeguards are in place, including data processing agreements that require the receiving party to protect data to at least the standard required under Philippine law. abjili will not transfer personal data to jurisdictions that do not offer an adequate level of data protection without your explicit consent or a lawful exception under the DPA.
9. How Long We Keep Your Data
abjili retains personal data for as long as your account is active and for a period afterward as required by applicable law and regulatory obligations.
- Account data: Retained for the duration of your account plus 5 years after closure, as required by PAGCOR and AMLC regulations
- Transaction records: Retained for 5 years from the date of each transaction, in compliance with AML obligations
- KYC documents: Retained for 5 years after account closure or the date of the last transaction, whichever is later
- Support communications: Retained for 2 years from the date of the last communication
- Marketing preferences: Retained until you withdraw consent or close your account
- Technical logs: Retained for 12 months for security and fraud detection purposes
When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you.
10. How We Protect Your Data
abjili takes data security seriously. Our technical and organisational security measures include:
- TLS/SSL encryption for all data transmitted between your device and our servers
- AES-256 encryption for sensitive data stored at rest
- Strict access controls — staff can only access data necessary for their specific role
- Multi-factor authentication for all internal systems handling player data
- Regular independent security audits and penetration testing
- 24/7 security monitoring with automated alerts for unusual access patterns
- Staff training on data privacy and security obligations under the DPA
11. Your Rights Under the Philippine Data Privacy Act
As a Filipino data subject, you have specific rights under Republic Act No. 10173. Here's what those rights mean in practice for abjili players:
Right to Access
Request a copy of the personal data abjili holds about you and information on how it's being used.
Right to Rectification
Request correction of inaccurate or incomplete personal data in your abjili account.
Right to Erasure
Request deletion of personal data no longer needed for the purpose it was collected — subject to legal retention obligations.
Right to Object
Object to processing based on legitimate interest or for direct marketing purposes. We will stop unless we have compelling grounds.
Right to Portability
Receive your personal data in a structured, machine-readable format and transfer it to another service provider.
Right to Lodge a Complaint
File a complaint with the National Privacy Commission (NPC) if you believe abjili has mishandled your personal data.
To exercise any of these rights, contact our Data Protection Officer at dpo@abjili.best. We will acknowledge your request within 5 business days and respond fully within 30 days. We may need to verify your identity before processing requests related to access, rectification, or erasure.
12. Cookies and Similar Technologies
abjili uses cookies — small text files stored on your device — and similar tracking technologies to operate and improve the platform.
12.1 Essential Cookies
These cookies are necessary for the platform to function. They keep you logged in during a session, maintain your bet slip and preferences, and enable security features. You cannot opt out of essential cookies without disabling the platform entirely.
12.2 Analytics Cookies
We use analytics tools to understand how players navigate and use abjili — which pages are visited most, where players spend the most time, and where technical issues occur. This data is aggregated and anonymised. You can opt out of analytics cookies in your account settings.
12.3 Functional Cookies
These remember your preferences — language settings, notification choices, and interface customisations — so you don't have to re-set them each time you visit. They are not essential but improve your experience.
12.4 No Third-Party Advertising Cookies
abjili does not allow third-party advertising networks to place tracking cookies on our platform. We do not participate in cross-site behavioural advertising. The only tracking on abjili is for the operational and analytical purposes described above.
You can manage cookie preferences in your browser settings. Disabling all cookies will affect your ability to use the platform — particularly login and session management functions.
13. Protection of Minors
abjili enforces a strict 21-and-above policy. We do not knowingly collect personal data from individuals under 21 years of age. If we discover that we have inadvertently collected data from a minor, we will immediately close the account, delete the data, and report the matter to PAGCOR as required.
If you are a parent or guardian and believe a minor has created an abjili account using your information or a false identity, please contact us immediately at support@abjili.best. Include as much detail as possible so we can investigate and act quickly.
14. Changes to This Privacy Policy
abjili may update this Privacy Policy from time to time to reflect changes in our practices, new services, regulatory requirements, or improvements to how we explain things. When we make material changes, we will notify registered players via email or in-platform notification at least 7 days before the new policy takes effect.
The "Last Updated" date at the top of this page reflects when the most recent version was published. We encourage you to review this policy periodically. Your continued use of abjili after the effective date of an updated policy constitutes your acceptance of the changes.
Previous versions of this Privacy Policy are available on request from our Data Protection Officer.
15. Contact Our Data Protection Officer
If you have any questions about this Privacy Policy, want to exercise your rights under the Data Privacy Act, or wish to make a data-related complaint, please contact our designated Data Protection Officer:
- DPO Email: dpo@abjili.best
- General Support: support@abjili.best
- Live Chat: Available 24/7 on the abjili platform
- Response Time: All DPO inquiries acknowledged within 5 business days; resolved within 30 days
If you are not satisfied with our response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.